1
The Void Payment pop up window displays.
2
3
4
Click Done to close the payment screen.
5
Search and view the payment to be voided in the Manage Payments screen. Follow the steps below to Void the Payment:
| Step | Action | Illustration |
1 |
In the Payment
screen, click the Actions
menu and select Void.
The Void Payment pop up window displays. |
|
2 |
On the Void Payment window, enter the parameters for the payment to be voided. | |
3 |
The Invoice Action field has several options to choose from. Select the appropriate options and click Submit. | |
4 |
After the payment is voided, the
Status changes to Voided.
Click Done to close the payment screen. |
|
5 |
Voided payments have limited Actions. | |
Updated 1/7/2019 JM