Cancel an Invoice

The Cancel function is typically used prior to the approval process. Canceling an invoice changes invoice amounts to zero, reverses invoice distributions, and reverses matches to purchase order schedules and distributions.

An invoice cannot be cancelled when it is in any of the following states:

• Fully or partially paid
• On Hold
• Selected for Payment
• Matched to a purchase order with a status of Finally closed, or
• Corrected by a credit/ debit memo.

If the approval process has begun, then the invoice should be withdrawn instead of canceled.

NOTE:  Hotels cannot cancel an invoice.  Hotels must contact corporate to request an invoice cancellation.

Step	Action	Illustration
1	Complete Steps 1 - 4 of Manage an Invoice to access the invoice to Cancel.
2	From the Edit Invoice page, click Invoice Actions and select Cancel Invoice.   A Warning pop-up appears.
3	Click OK.

Updated 12/13/2018 JM